New Tekumo Features 12 14 23
Done Order Details and Invoice changes Reformatted SLA Root Cause so that the delay reason and time appear below on separate lines Before After Hid the "Location Group" field from Ul as this is not being used by the OPS team Invoice Tab Removed the line for "Level: Customer Level (RURAL)" from all Billing Rate cards Customer Portal Customers can ...
New Tekumo Features 10 24 23
Done TekCloud Added "Labor Total" column Customer_users won’t be able to edit Custom Fields without admin verification If the customer doesn't have permission to edit any of the listed Custom Fields on an order, they will see the following message letting them know why they can’t edit those custom fields Shipment Details card will now have an ET...
New Tekumo Features 10 03 23
Done “Customer Due Date” and “Customer Arrival Date” – Added two new customerspecific due dates so that the customers don’t change our SLA or Arrival dates. Both fields are optional and will be blank until the customer manually enters a value there Note: Our Arrival Date & Time will be hidden in the customer order input. Once the order is crea...
New Tekumo Feature 08-30-2023 Frodo
New Tekumo Features 08/30/2023 Done Re-worded the email body for Provider's Closing Notes Before After Customer Due Dates – When customers are creating a ticket, they can fill out their own due dates on these orders. The purpose of this is that so that customers don't change the automated due dates that are managed by Tekumo dispatchers. The d...
New Tekumo Features 08 30 23
Done Customer Portal - Show "Site Completed" Re-worded the email body for Provider's Closing Notes Before After Customer Due Dates – When customers are creating a ticket, they can fill out their own due dates on these orders. The purpose of this is that so that customers don'...
New Tekumo Features 08 11 23
Done Modified the "Site Completed" tick to the following: Yellow circle = From ticket creation until the SC step has been marked or a child order has been completed/canceled The original flow will remain the same. Example: If Child order #2 completed the site, then it will have a Green tick, while the parent order and child #1 will have orange tic...
